DOI:
江苏卫生事业管理:2018,Vol.>>Issue(4):403-405
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肿瘤专科医院的医患沟通对策刍议△
王志刚,周守君,周国仁,周学健,唐琴
(江苏省肿瘤医院,江苏省肿瘤防治研究所,南京医科大学附属肿瘤医院质管办;医保办;医务处)
Discussion on the Countermeasures of Doctor-patient Communication in Cancer Hospital
Wang Zhigang,Zhou Shoujun,Zhou Guoren,Zhou Xuejian,Tang Qin
(Quality Management office,Jiangsu Cancer Hospital;Jiangsu Institute of Cancer Research;The Affilicated Cancer Hospital of Nanjing Medical University;Medical Insurance Office;Medical Affairs Dept)
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中文摘要: 目的:强化肿瘤专科医院医患沟通需要认识肿瘤疾病的特殊性,加强医患沟通的管理。方法:结合肿瘤专科医院特殊性和现实性,通过文献检索对肿瘤专科医院医患沟通现状进行分析。结果:在肿瘤专科医院中,医患沟通技巧、情感、文化背景和专业医学知识是影响医患关系的重要因素。结论:肿瘤患者及家属需要医护人员及时、理性的告知,并对人文关怀有较大需求。
中文关键词: 肿瘤专科  医患沟通  医患关系
Abstract:Objective:To strengthen the doctor-patient communication of correctly understanding the special nature of the tumor disease in the cancer hospital,strengthen the doctor-patient communication management. Methods:Combined with the particularity and reality of the cancer hospital,the status quo of doctor-patient communication in the cancer hospital was analyzed by literature search. Results:Communication skills,emotion,cultural background and professional medical knowledge are the important factors influencing the doctor-patient relationship in the tumor hospital. Conclusion:Tumor patients and their families need medical staff to inform timely and rationally,and have a great demand for humanistic care.
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基金项目:南京市医保中心2013年度课题(Y2013055) 南京市医保中心2013年度课题(Y2013055)
引用文本:
王志刚,周守君,周国仁,周学健,唐 琴.肿瘤专科医院的医患沟通对策刍议△[J].江苏卫生事业管理,2018,29(4):403-405.
Wang Zhigang,Zhou Shoujun,Zhou Guoren,Zhou Xuejian,Tang Qin.Discussion on the Countermeasures of Doctor-patient Communication in Cancer Hospital[J].Jiangsu Health System Management,2018,29(4):403-405.

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