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中文摘要: 目的:针对某三级公立医院病案TNM分期记录完整率偏低(56.0%)的问题,探索并验证“真因验证-策因匹配”质量改进模式的有效性。方法:采用自身前后对照设计。通过基线回顾、要因评价、柏拉图分析与真因验证,明确根本原因与改善重点,针对性实施电子病历系统改造、标准化流程建设、绩效考核、影像病理报告规范等干预策略。结果:改进后期记录完整率升至80.2%,较改进前(56.0%)提升24.2个百分点,差异有统计学意义(χ2=134.79,P < 0.001)。信息化改造实现数据自动抓取,归因分解显示信息化改造贡献率约60%。结论:基于真因驱动的闭环干预能够显著提升病案TNM分期记录完整性,其方法具有可复制性,可为同类过程质量指标改进提供参考。
中文关键词: 病案TNM分期记录完整率 真因验证 信息化 质量控制 医院管理
Abstract:Objective:TTo explore and validate the effectiveness of a “root cause verification-cause‑matched intervention” quality improvement model in a certain grade A tertiary public hospital where the completeness rate of TNM staging documentation in medical records was low(56.0%). Methods:A self-controlled before-after design was adopted. Baseline review,cause evaluation,Pareto analysis and root cause verification were used to identify fundamental causes and improvement priorities. Targeted interventions included electronic medical record system restructuring,standardized procedures,performance appraisal,and standardization of imaging/pathology reports. Results:After the intervention,the documentation completeness rate increased to 80.2%,a 24.2 percentage point rise from baseline(56.0%,χ2=134.79,P < 0.001). The information technology transformation enabled automatic data capture,and attribution analysis indicated that informatization contributed approximately 60% to the overall improvement. Conclusion:A root cause‑driven closed‑loop intervention can significantly improve the completeness of TNM staging documentation in medical records. The methodology is replicable and can serve as a reference for improving similar process quality indicators.Objective:TTo explore and validate the effectiveness of a “root cause verification-cause‑matched intervention” quality improvement model in a certain grade A tertiary public hospital where the completeness rate of TNM staging documentation in medical records was low(56.0%). Methods:A self-controlled before-after design was adopted. Baseline review,cause evaluation,Pareto analysis and root cause verification were used to identify fundamental causes and improvement priorities. Targeted interventions included electronic medical record system restructuring,standardized procedures,performance appraisal,and standardization of imaging/pathology reports. Results:After the intervention,the documentation completeness rate increased to 80.2%,a 24.2 percentage point rise from baseline(56.0%,χ2=134.79,P < 0.001). The information technology transformation enabled automatic data capture,and attribution analysis indicated that informatization contributed approximately 60% to the overall improvement. Conclusion:A root cause‑driven closed‑loop intervention can significantly improve the completeness of TNM staging documentation in medical records. The methodology is replicable and can serve as a reference for improving similar process quality indicators.
keywords: Completeness Rate of TNM Staging Documentation in Medical Records Root Cause Verification Informatization Quality Control Hospital Management
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史娟娟,杨玉营.基于真因驱动的病案TNM分期记录完整率提升研究[J].江苏卫生事业管理,2026,37(6):831-834.
SHI Juanjuan,YANG Yuying.A Study on Improving the Completeness of TNM Staging Records in Medical Records Based on Root Causes[J].Jiangsu Health System Management,2026,37(6):831-834.
史娟娟,杨玉营.基于真因驱动的病案TNM分期记录完整率提升研究[J].江苏卫生事业管理,2026,37(6):831-834.
SHI Juanjuan,YANG Yuying.A Study on Improving the Completeness of TNM Staging Records in Medical Records Based on Root Causes[J].Jiangsu Health System Management,2026,37(6):831-834.


