High Quality Development Tertiary Public Hospital President’s Office Administrative Management Challenge Strategy
江苏省医院协会医院管理创新研究课题（JSYGY-3-2024-340）
目的：分析三级公立医院院办面临的挑战及原因，提出有针对性的策略，为公立医院高质量发展提供参考性建议。方法：通过文献研究法，分析三级公立医院院办面临的挑战及原因，提出优化策略。结果：三级公立医院院办面临工作内容繁杂且压力大，行政管理人员专业化水平参差不齐且缺乏专业化培训，管理规章制度不健全，办公信息化水平低，奖励、惩罚、绩效考核机制不完善，缺乏监督管理等挑战。结论：应采取加强行政管理人才队伍建设，完善部门管理规章制度，加强行政管理工作信息化建设，加强工作考核、监督和管理等策略，提高三级公立医院院办的行政管理水平、工作效率和服务质量。
Objective：To analyze the challenges and causes faced by the president’s office of tertiary public hospital，and put forward targeted strategies，so as to provide reference suggestions for the high-quality development of public hospitals. Methods：By the means of literature research，this paper analyzes the challenges and causes faced by the president’s office of tertiary public hospital，and puts forward optimization strategies. Results：The president’s office of tertiary public hospital is faced with complicated work contents and heavy work pressure；the professional level of administrative personnel is uneven，lack of professional training；rules and regulations are inadequate；low level of office informatization；reward，punishment，performance appraisal mechanism is incomplete，lack of supervision and management. Conclusions：It is necessary to adopt strategies such as strengthening the construction of administrative management talent team，improving departmental management rules and regulations，enhancing the informatization construction of administrative management work，strengthening work assessment，supervision and management，etc.，to improve the administrative management level，work efficiency and service quality of the president’s office of tertiary public hospital.