DOI:
江苏卫生事业管理:2023,Vol.>>Issue(2):165-168
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PDCA循环在儿科患者下转工作持续改进中的应用
熊 婷,魏明杰,梁 慧,修益群
(南京医科大学附属儿童医院社会工作部)
Application of PDCA Cycle in Continuous Improvement of Pediatric Patients’ Downward Referral Work
XIONG Ting,WEI Mingjie,LIANG Hui,XIUYi Qun
(Department of Social Work,Children’s Hospital of Nanjing Medical University)
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中文摘要: 目的:探讨PDCA循环在儿科患者下转工作持续改进中的应用及效果。方法:将PDCA应用到儿科患者下转工作中,按照计划、执行、检查、总结四个阶段,分析下转数据缺失原因,制定改进措施,比较分析PDCA循环改进前后双向转诊下转数据情况,持续整改。结果:通过应用PDCA模式,2021年门急诊下转人次相较去年同期增长22.15%。2022年1月-6月,住院患儿下转48人次,较去年同期24人次增长显著。门急诊和住院下转人次数达到省级卫生健康行政部门规定,即向基层医疗卫生机构下转的人数年增长率在10%以上。结论:PDCA 循环完善了相关分级转诊工作的措施,有助于提升医院管理水平,推进医院高质量发展。
中文关键词: PDCA 循环  分级诊疗  双向转诊
Abstract:Objective:To investigate the application and effect of PDCA cycle in continuous improvement of pediatric patients’ downward transfer. Methods:PDCA was applied to pediatric patients’ downward referral work. According to the four stages of Plan,Execute,Check and Summarize,the reasons for missing downward referral data were analyzed,and improvement measures were developed. The two-way downward referral data before and after PDCA cycle improvement were compared and analyzed,and continuous rectification was carried out. Conclusions:Through the application of PDCA mode,the number of outpatient and emergency transfers in 2021 increased significantly compared with the same period last year,with an increase of 22.15%. From January to June 2022,48 cases of hospitalized children were transferred,a significant increase from 24 cases in the same period last year. The number of outpatient,emergency and inpatient referrals has reached and met the requirements set by the provincial health administration,that is,the annual growth rate of the number of people going to primary medical and health institutions is at least 10 percent. Results:PDCA cycle improved the measures to promote the hierarchical referral work,which was helpful to improve the hospital management level and promote the high quality development of the hospital.
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熊 婷,魏明杰,梁 慧,修益群.PDCA循环在儿科患者下转工作持续改进中的应用[J].江苏卫生事业管理,2023,34(2):165-168.
XIONG Ting,WEI Mingjie,LIANG Hui,XIUYi Qun.Application of PDCA Cycle in Continuous Improvement of Pediatric Patients’ Downward Referral Work[J].Jiangsu Health System Management,2023,34(2):165-168.

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