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中文摘要: 目的：改进某医院新员工岗前培训，提高岗前培训总体满意度，为其他医院岗前培训提供借鉴。方法：在 2017年该医院岗前培训体系的基础上，遵循PDCA循环思想，2018年实施改进措施，并对比2018年和2017年岗前培训相关指标。结果：2018年新员工岗前培训总体满意度为95.88%，91.58%新员工反映岗前培训收获很大，笔试平均成绩为（93.69 ± 6.42）分，三项指标较2017年均有提高，有统计学意义。结论：经过PDCA循环，改进了该医院岗前培训，但不可否认，研究所用评价方法不够全面，有待完善。
Abstract:Objective：To improve pre-service training for new employees in a hospital，and to improve the overall satisfaction of pre-service training，and to provide reference for pre-service training in other hospitals. Methods：On the basis of pre-service training system in 2017，following the PDCA cycle idea，our hospital improved the training measures in 2018. This paper compared the relevant indicators for pre-service training between 2018 and 2017. Results：The overall satisfaction rate of new employees’ pre-service training was 95.88% in 2018. 91.58%of new employees reflected that they learned a lot from pre-service training. The average score of the written test was 93.69±6.42. These three indicators were significantly higher than those in 2017 with statistical significance. Conclusions：After PDCA cycle，pre-service training in our hospital is improved.
keywords: PDCA cycle hospital pre-service training satisfaction
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陈晶晶,周 洋.PDCA循环在医院岗前培训改进中的应用[J].江苏卫生事业管理,2019,30(7):930-933.
Chen Jingjing,Zhou Yang.Application of PDCA Cycle in the Improvement of Pre-service Training in the Hospital[J].Jiangsu Health System Management,2019,30(7):930-933.
陈晶晶,周 洋.PDCA循环在医院岗前培训改进中的应用[J].江苏卫生事业管理,2019,30(7):930-933.
Chen Jingjing,Zhou Yang.Application of PDCA Cycle in the Improvement of Pre-service Training in the Hospital[J].Jiangsu Health System Management,2019,30(7):930-933.
