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江苏卫生事业管理:2019,Vol.>>Issue(7):846-851
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分级诊疗背景下神经外科医师术前谈话技巧浅探
王 洁,钟汉奇,邹元杰
(南京脑科医院神经外科;南京溧水区柘塘中心卫生院)
Exploration of preoperative conversation skills of neurosurgeons under the ground of hierarchical diagnosis and treatment
Wang Jie,Zhong Hanqi,Zou Yuanjie
(Department of Neurosurgery,Nanjing Brain Hospital;Zhetang Center Health Center,Lishui District)
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中文摘要: 在分级诊疗服务能力日益提高的背景下,神经外科医师术前谈话面临的医院资源配置低、患者来源多样化、认知差异大、心理期望高、医务人员人文素养不高等困境,结合乔哈里咨询窗理论、冰山理论及神经外科各病种的谈话特点,探讨分级诊疗背景下神经外科医师术前谈话技巧,得出了术前谈话基本框架图,采取常规谈话与专项谈话、集体谈话与单人谈话相结合的方式,充分体现以患者为中心,以提高患者依从度及治疗效果。
Abstract:Under the background of progressive development of hierarchical diagnosis and treatment,neurosurgical surgeons face some predicaments during preoperative conversation such as low hospital resource allocation,diverse patient sources,large cognitive differences,high psychological expectations,and poor humane qualities in the medical staffs. Combined with Harry’s consulting window theory,iceberg theory,and the features of conversations of neurosurgical diseases,this paper explored preoperative conversational skills of neurosurgeons,and obtained the basic framework of preoperative talks,regular talks combined with special talks,group talks combined with single person talks. The combination of conversations fully reflects patient-centered medical service and improves patients’ compliance and treatment effects.
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王 洁,钟汉奇,邹元杰.分级诊疗背景下神经外科医师术前谈话技巧浅探[J].江苏卫生事业管理,2019,30(7):846-851.
Wang Jie,Zhong Hanqi,Zou Yuanjie.Exploration of preoperative conversation skills of neurosurgeons under the ground of hierarchical diagnosis and treatment[J].Jiangsu Health System Management,2019,30(7):846-851.

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