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中文摘要: 目的：分析医院人员流失现状和影响离职的因素，维护医院职工队伍稳定。方法：采用5点量表法，对离职因素的影响程度进行问卷调查，运用SPSS19.0统计软件数据进行多维度的统计分析。结果：人员流失原因主要为薪酬福利低、个人发展空间较小、工作繁重压力较大、人际关系工作氛围压抑、个人和家庭方面五个因素。结论：从制定人才规划战略目标、建立薪酬激励机制、提升医务人员沟通能力、提升医务人员的职业价值定位、加强医院人文关怀、重视人才危机处理六个方面，提出可行性对策，降低人员流失率。
Abstract:Objective：To analyze the status of staff turnover in the public hospital，and to explore the reasons for staff turnover to maintain the stability of the staff team. Methods：Questionnaire survey was designed for dimission factors with the five-point scale method，and statistical analysis was conducted using SPSS19.0 statistical software. Results：The main reasons for staff turnover included low salary and welfare，small space for personal development，high work pressure，interpersonal tension and family reasons. Conclusions：This study puts forward feasible suggestions and effective countermeasures from six aspects to reduce the staff turnover rate：formulating talent planning strategy，establishing salary system，improving communication ability，enhancing occupational value orientation，strengthening humanistic care，and attaching importance to crisis management.
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基金项目:江苏省医院协会医院管理创新研究课题（JSYGY-3-2017-138） 江苏省医院协会医院管理创新研究课题（JSYGY-3-2017-138）
引用文本：
王玉芳,张 彤,朱 虹,钱玉琪.公立医院人员流失因素分析及对策研究△[J].江苏卫生事业管理,2019,30(5):567-573.
Wang Yufang,Zhang Tong,Zhu Hong,Qian Yuqi.Study on the Influencing Factors and Countermeasures of Staff Turnover in Public Hospitals△[J].Jiangsu Health System Management,2019,30(5):567-573.
王玉芳,张 彤,朱 虹,钱玉琪.公立医院人员流失因素分析及对策研究△[J].江苏卫生事业管理,2019,30(5):567-573.
Wang Yufang,Zhang Tong,Zhu Hong,Qian Yuqi.Study on the Influencing Factors and Countermeasures of Staff Turnover in Public Hospitals△[J].Jiangsu Health System Management,2019,30(5):567-573.
