目的：探讨品管圈活动在提高消防控制室处理火警能力的应用效果。方法：消控人员成立品管圈小组，分析如何提高处理火警的能力，制定对策并实施质量持续改进。结果：改进后消防控制室在处理火警能力的效果明显提高。结论：开展品管圈活动可以提高消防控制室处理火警的能力，有利于减少消防事故的发生。

Objective：To explore the application effect of the quality control circle in improving fire control capacity in fire control room. Methods： the fire control personnel of our hospital set up the quality control circle group to analyze how to improve the ability of handing fire alarm，formulate countermeasures and implement quality continuous improvement. Results：The capacity to deal with fire alarm has been greatly improved，with a target rate of 130% and a progress rate of 50%. Conclusion：The activity of the quality control circle can not only improve the ability of the fire control room to handle the fire alarm，but also can reduce the occurrence of fire accidents.