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江苏卫生事业管理:2018,Vol.>>Issue(3):293-295
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多学科治疗模式“胰友会”有效改善医患关系△
方小萍,涂 敏,张莉萍,陈明媚,孙青美,蔡宝宝,陆子鹏,苗 毅
(南京医科大学第一附属医院胰腺中心(江苏省人民医院))
the Effectively Way to Improve the Doctor-patient Relationship by Multidisciplinary Model of Pancreatic Disease Concern Group Support△
Fang Xiaoping,Tu Min,Zhang Liping,Chen Mingmei,Sun Qinmei,Cai Baobao,Lu Zipeng,Miao Yi
(Pancreas Center,the First Affiliated Hospital of Nanjing Medical University)
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中文摘要: 目的:探讨建立多学科治疗模式胰腺病友会对于改善医患关系的有效性。方法:建立多学科治疗模式“胰路有你,终身相伴”病友会,定期举办健康科普实践活动,实现胰腺病友全程沟通,及时统计相关反馈信息,分析胰友会对于医患关系的改善情况。结果:85.36%病友对举办的时间地点满意;95%的病友对专家的健康知识讲座满意;92.26%的病友认为胰友会对他们的生活很有帮助;91%的病友认为知识讲座提高了他们对胰腺疾病的认识,98%的病友对医疗、护理很满意。结论:多学科治疗模式胰腺病友会可提高病友满意度,有效改善医患关系。
Abstract:Objective:To evaluate the effectiveness of improving the relationship between doctor-patient by the establishment of pancreatic disease concern group supported by multidisciplinary treatment model. Methods:Established a multidisciplinary model team named “pancreas with you,life⁃long companions”,organized health science activities regularly,realizd the pancreas patients communication in full course,statisticied related feedback information in time and analyzied doctor-patient improved condition by pancreatic disease concern group. Results:85.36% of the patients were satisfied with the time and the location of the patients concern group meeting. 95% were satisfied with the expert s’health knowledge lectures;92.26% believed that the patients concern group would be helpful to their future life. 91% consided that knowledge lectures improved their understanding of pancreatic diseases,98% were satisified with the medical care and nursing. Conclusion:Multidisciplinary model of pancreatic disease concern group can improve the satisfaction of patients and improve the relationship between doctors and patients.
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基金项目:江苏省创新能力建设专项资助 (BM2015004) 江苏省创新能力建设专项资助 (BM2015004)
引用文本:
方小萍,涂 敏,张莉萍,陈明媚,孙青美,蔡宝宝,陆子鹏,苗 毅.多学科治疗模式“胰友会”有效改善医患关系△[J].江苏卫生事业管理,2018,29(3):293-295.
Fang Xiaoping,Tu Min,Zhang Liping,Chen Mingmei,Sun Qinmei,Cai Baobao,Lu Zipeng,Miao Yi.the Effectively Way to Improve the Doctor-patient Relationship by Multidisciplinary Model of Pancreatic Disease Concern Group Support△[J].Jiangsu Health System Management,2018,29(3):293-295.

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