目的:探讨建立多学科治疗模式胰腺病友会对于改善医患关系的有效性。方法:建立多学科治疗模式“胰路有你,终身相伴”病友会,定期举办健康科普实践活动,实现胰腺病友全程沟通,及时统计相关反馈信息,分析胰友会对于医患关系的改善情况。结果:85.36%病友对举办的时间地点满意;95%的病友对专家的健康知识讲座满意;92.26%的病友认为胰友会对他们的生活很有帮助;91%的病友认为知识讲座提高了他们对胰腺疾病的认识,98%的病友对医疗、护理很满意。结论:多学科治疗模式胰腺病友会可提高病友满意度,有效改善医患关系。
Objective:To evaluate the effectiveness of improving the relationship between doctor-patient by the establishment of pancreatic disease concern group supported by multidisciplinary treatment model. Methods:Established a multidisciplinary model team named “pancreas with you,life⁃long companions”,organized health science activities regularly,realizd the pancreas patients communication in full course,statisticied related feedback information in time and analyzied doctor-patient improved condition by pancreatic disease concern group. Results:85.36% of the patients were satisfied with the time and the location of the patients concern group meeting. 95% were satisfied with the expert s’health knowledge lectures;92.26% believed that the patients concern group would be helpful to their future life. 91% consided that knowledge lectures improved their understanding of pancreatic diseases,98% were satisified with the medical care and nursing. Conclusion:Multidisciplinary model of pancreatic disease concern group can improve the satisfaction of patients and improve the relationship between doctors and patients.